I recently bumped into an article titled “Live chat: your new online salesperson” on CNNMoney.com. The article briefly talked about the potential of online instant messaging as a new sales tool for companies. More and more companies, especially those who sell their products online, are adding the live chat feature as a way to provide [...]
Entries Tagged as 'Proposals'
Online Live Chat: An Opportunity for Queueing Theory
March 6th, 2008 · No Comments · Proposals
Tags: Customer Service·Customer Support·Instant Messaging·Live Chat·Management Science·Management Sciences·Operational Research·Operations Research·Queueing Theory
The Minimization of the Amount of Packaging Materials Used in Consumer Products
January 19th, 2008 · 3 Comments · Environment, Optimization, Proposals
On Jan 15, 2008, the annual trade show Macworld Conference & Expo was held in San Francisco, where the CEO of Apple Inc., Steve Jobs, introduced a new product called “Macbook Air“, which is an ultra-portable laptop. During his keynote speech, he mentioned that the retail packaging of Macbook Airs is 56% less in volume [...]
Tags: Industrial Engineering·Management Science·Management Sciences·Minimization·MS·Operational Research·Operations Research·Optimization·OR·ORMS·Systems Engineering